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Cleaning and Breakroom Supplies Digital Cameras Filing and Storage Supplies Furniture Ink and Toner Supplies Office Supplies See All, Site Map Packing and Shipping Supplies Paper Pens and Writing Supplies Printers Custom Printing School Supplies Technology

Shipping and Delivery

Quill ships to all 50 states and any territory bearing a U.S. zip code
Allow additional delivery time for special orders, custom-printed items and factory-direct items

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FREE delivery on most items!

Quill offers free delivery on most orders over $45 anywhere in the contiguous 48 United States (except as noted below).
International orders are defined as shipments addressed to countries OTHER THAN U.S. states or territories.

We ship to:

U.S. States
All 50 states including Alaska and Hawaii.
American Territories
In the South Pacific: Guam (GU) American Samoa (AS) Marshall Islands (MH) Federated Micronesia (FM) Northern Mariana Islands (MP) Palau (PW)	In the Caribbean: Puerto Rico (PR) Virgin Islands (VI) The British Virgin Islands is NOT a U.S. territory. We do not ship there.

Orders from outside a U.S. state or territory must include a stateside address for shipping
The customer is responsible for shipping the order from the stateside address to its final destination.
Accounts that bill outside the United States will need to be assigned proper mail codes.
Please e-mail us or call 1-800-982-3400 for more information.

Shipping and handling charges apply when:

Your order is shipped beyond the contiguous 48 states
A product description states "shipping additional"
The subtotal of your order is $45 or less; a flat rate of $7.95 will apply
Delivery is expedited or special, such as second-day air, overnight delivery, or inside delivery. In zones where next-day delivery isn't available, you may request overnight priority for an extra charge
Delivery is factory-direct

Most orders are shipped via UPS.

UPS automatically provides inside delivery (the driver will bring the merchandise inside) on all items that don't require additional shipping and handling charges
For truck delivery on items that require extra shipping and handling charges, drivers will usually only provide tailgate delivery (the driver will bring the merchandise to the tailgate of the truck, but won't assist you in bringing the merchandise inside)
We can provide inside delivery for an additional charge. If you request this service, you'll receive more information about these special deliveries and their charges before your order is shipped. If your order requires extra shipping and handling charges, a Quill Representative will call you to confirm the charges

Furniture Delivery

Delivery time is the normal transit time it takes a truck to deliver the goods
Drivers of our truck-shipped items will bring your merchandise to the tailgate of their truck, but you'll have to carry it the rest of the way
We also offer specialized delivery services (below). These are designed for offices that are not equipped to handle tailgate deliveries
Furniture shipments are a lot bulkier and take longer to deliver than you would normally expect with us

Advanced delivery notice:

Driver assisted inside delivery:

For $25 per delivery, the driver carries merchandise off the tailgate of the truck and, with your assistance, to the ground floor of the building if not more than 3 stairs.
If there is an elevator, the driver will take the merchandise to the delivery floor.

Will Call Service:

Illinois 100 Schelter Road Lincolnshire, IL 60069 Hours: 9:00A.M. - 5:00P.M.	California 5440 Francis St. Ontario, CA 91761 Hours: 9:00A.M. - 5:00P.M.
Georgia 166 Etowah Ct. Industrial Park Canton, GA 30114 Hours: 9:00A.M. - 5:00P.M.	Pennsylvania 1 Keystone Drive Lebanon, PA 17042 Hours: 9:00A.M. - 5:00P.M.
Texas 440 S. Royal Lane Coppell, TX 75019 Hours: 9:00A.M. - 5:00P.M.	Florida 5005 Great Oak Drive Lakeland, FL 33815 Hours: 9:00A.M. - 5:00P.M.
Massachusetts 57 Almgren Agawam, MA 01001 Hours: 9:00A.M. - 5:00P.M.

For more information, it's simple to contact us. Choose one of three ways.
1. E-mail us
2. Call toll-free: 1-800-982-3400
3. Fax us: 1-800-789-8955

1.	What is my User Name and/or Password?
	What is my User Name and/or Password?
2.	How do I start my first order on Quill.com?
3.	Where do I find coupons for promotional items and special offers?
4.	Why is the price shown online different than the price in my sale flyer?
5.	Help! My order no longer appears in my Shopping Cart.

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